Shipping policy
We carefully craft and prepare each order to ensure it arrives safely and in perfect condition.
Processing Time
- Orders are crafted and processed within 3-6 business days
During peak demand periods, processing times may be slightly longer as each order is prepared with care.
Estimated Delivery Time
- United States: 8–15 business days
- International: 10–20 business days
Delivery times are estimates and may vary due to customs, carrier delays, or seasonal demand.
Tracking Information
Once your order ships, you’ll receive a tracking number via email so you can follow your package every step of the journey.
Delayed or Lost Orders
If your tracking hasn’t updated or your package seems delayed, reach out to us.
Orders confirmed lost in transit will be eligible for a replacement or refund after carrier verification.
Address Accuracy
Please ensure your shipping details are correct at checkout.
We cannot guarantee address changes once your order has entered processing.
If you have any questions, feel free to contact us at crystalmemoriesco@gmail.com